Your personal access. Register with your work email and continue securely.
Explore this step
The manager enters a work email, password, name, and mobile number and accepts the terms. Cloudflare Turnstile runs the captcha; Mailgun sends the continuation link.
External: Cloudflare Turnstile · Mailgun
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Company
Your company, straight from the Swiss commercial register. Find it, add details, continue.
Explore this step
The Swiss company is found in the commercial register by name or UID, or entered manually. Zefix supplies the register details. This step also records contact details, business activity, and plan-sizing volume; these details remain editable until Verification starts.
External: Zefix (register details)
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Plan
A plan for your new collection cases per contract year. A 12-month contract, paid monthly.
Explore this step
The website compares plans by new collection cases per contract year. The annual allowance is flexible, with monthly payments over a 12-month contract. Review the final terms and separately listed expenses in the client portal before signing.
No charge · Debtors pay by card through Stripe · the company accepts Stripe’s fee · no NeuraPay fee
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Verification
Confirm your company and authorised signatory. Stripe handles identity verification.
Explore this step
The manager reviews the authorised signatory or enters the person manually; Zefix clues do not confirm current authority. Stripe verifies the company and signer. NeuraPay starts the check and Connected Account and stores the status reported by Stripe. Once Verification starts, the company and signer remain fixed.
Review your summary, sign digitally, and activate your company.
Explore this step
The company chooses card or a NeuraPay bank invoice payable within 30 days, sees the activation charge, reviews the summary, and signs through DocuSign. NeuraPay stores the signed PDF, activates the company, and Mailgun sends the go-live email.
External: Stripe · DocuSign · Mailgun
Roles & permissions
Five roles.Clearly defined.
Every role has its scope. Control who can view, edit, or approve within your company.
Super AdminAcross companies
Can grant or revoke another admin’s access to a company.
AdminAcross companies
Works across client companies in the Admin Panel and can turn collection on or off.
Admin ViewerRead only
Can read records in the Admin Panel but cannot change them.
Company ManagerAssigned companies
Opens only linked companies and only the granted areas within them — with view or edit rights.
DebtorOwn debts
Opens only the Debtor Portal and sees only that debtor’s own debts.
Permissions in detail
Settings & collection
An Admin, or a Company Manager with “Settings: Edit”, can turn collection on or off.
Debtor profile
A Company Manager with edit permission can update the debtor profile.
Disputes
An Admin, or a Company Manager with dispute access, can accept, reject, or partly adjust a dispute and lower the debt amount.
Refund approval
A Company Manager with payment approval can refund a card payment through Stripe when the company is active and refunds are enabled.
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